Privacy Policy for Crimson Wren Builders
At Crimson Wren Builders, we are committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how our online platform collects, uses, and protects your personal information in compliance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth).
Information We Collect
We may collect personal information directly from you when you interact with our site, for instance, when you request a quote, submit an inquiry, subscribe to newsletters, or engage with our services. The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, and physical address.
- Project Details: Information related to your construction or renovation project, such as project type, proposed budget, timelines, and specific requirements.
- Communication Data: Any information you provide when communicating with us via forms, email, or phone.
- Technical Data: IP address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access our site. This information is typically non-identifiable.
How We Use Your Information
We use the information we collect for various purposes related to our construction and renovation services, including:
- To provide you with information, quotes, and services you request from us.
- To manage and administer our relationship with you, including invoicing and client support for our construction and renovation services.
- To improve our website, services, and client experience.
- To send you marketing and promotional communications about our services, where you have consented to receive them.
- To comply with our legal obligations.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. This includes IT support, hosting, and marketing services.
- Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place a request or enter, submit, or access your personal information. These measures include secure servers and data encryption where appropriate. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
Under Australian privacy laws, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of any inaccurate or incomplete personal information.
- Withdraw your consent to receive marketing communications at any time.
To exercise these rights, please contact us using the details provided below.
Third-Party Links
Our site may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contacting Us
If you have any questions regarding this Privacy Policy or our practices, you may contact us using the information below:
Crimson Wren Builders
2847 Flinders Street, Suite 401,
Melbourne, VIC, 3000,
Australia